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Not every drain problem is a repair job, but when a CCTV survey shows a genuine crack, collapse, root damage or misaligned joint, we'll quote for the right fix rather than the most expensive one. Many repairs today use no-dig lining techniques that avoid tearing up a garden, driveway or floor.

Where excavation genuinely is needed — for a full collapse, for instance — we'll explain why before agreeing anything, and make good the area afterwards.

A repair on an older run in Woolton or Garston often means working with pipework and joints that don't match anything sold today, while a repair in newer housing around Childwall is usually far more straightforward. We carry the knowledge — and where needed, the right materials — for both.

Signs you need this

  • A CCTV survey has identified a crack, collapse or root damage
  • A drain that's settled, creating a dip where debris collects
  • Recurring blockages at the same point in the same pipe run
  • Visible subsidence near a known drain route

How we handle it

  • 1 Confirm the exact damage and location with a CCTV survey
  • 2 Recommend the least disruptive repair method that will actually last
  • 3 Carry out the repair and make good afterwards

Questions people ask

Will you always need to dig up my garden?

No — patch lining and other no-dig techniques handle most cracks, joint damage and root intrusion. Full excavation is reserved for genuine collapses.

Who pays for a drain repair — me or United Utilities?

It depends on whether the damaged section is a private drain or a shared/public sewer. We'll tell you honestly which applies once the CCTV survey shows exactly where the damage is.