Talk to the engineer, not a call centre • fast response

In short: Need help with commercial drainage in Newcastle? Network Drains covers the whole of Newcastle and Tyne and Wear, including Jesmond, Byker, St Peter's, High Heaton, Fenham, Low Fell, Gosforth, Felling, Pelaw, Walker, Gateshead, Team Valley, Wallsend, Bensham, Longbenton, Kingston Park, Westerhope, Metro Centre, Killingworth, Birtley, Hebburn, Whickham and Newburn. You speak directly to the engineer, the likely cost is discussed before we attend, and we explain what caused the problem. Call or WhatsApp 07455 859451.

A blocked drain at a restaurant, café, office or retail unit isn't just inconvenient — it can mean closing to customers or falling foul of an environmental health inspection. We work with businesses and landlords on both emergency callouts and planned maintenance that stops problems happening during trading hours.

For kitchens especially, grease trap maintenance and regular jetting schedules head off the fat-related blockages that cause the most disruption, rather than waiting for an emergency call.

Bars and restaurants in the city centre, shops at the Metro Centre and units on the Team Valley trading estate all need drains that keep working. We offer emergency cover and planned maintenance.

Signs you need this

  • A kitchen grease trap that needs regular emptying or maintenance
  • Multiple rental units sharing a drain run with recurring issues
  • A blockage during trading hours that needs a fast response
  • An upcoming environmental health inspection and drainage needs checking

How we handle it

  • 1 Agree a maintenance schedule that fits around your trading hours
  • 2 Planned jetting and CCTV checks to catch problems early
  • 3 Priority emergency response if something blocks unexpectedly

Questions people ask

Do you offer ongoing maintenance contracts?

Yes — for restaurants, landlords with multiple units, and offices, a scheduled jetting and inspection plan is usually far cheaper than repeat emergency callouts.

Can you work outside trading hours?

Where possible, yes — we'll agree timing that minimises disruption to customers or tenants.